Shipping policy
All orders are processed and shipped from Margaret River, Western Australia.
Processing Time
• Orders are typically processed within 3–8 business days
• Please allow extra time during peak periods or for made-to-order items
Shipping Times
Estimated delivery within Australia: 3–8 business days
International delivery times vary by destination
Shipping Rates
Shipping rates are calculated at checkout based on product type, size, and destination.
• Prints and greeting cards ship at standard rates
• Original artworks are packed with extra care and may incur higher shipping fees
Tracking
All parcels include tracking. A confirmation email with tracking details will be sent once your order has shipped.
International Shipping
International customers are responsible for any import taxes, customs duties, or fees imposed by the destination country.
Shipping Issues
We are not responsible for delays caused by postal services, customs, or other factors outside our control. If an item is lost or damaged in transit, please reach out to us at tesselleese.art@gmail.com.